Visitors service

ADMISSION AND TICKET COUNTERS
At the ticket counter you will find information in Italian and English about
- fares ok tickets and audioguides;
- information and MIC Card rates;
- categories of those admitted with reduced or free admission;
- access conditions;
- notification of any inefficiencies

ACCESSIBILITY
Although the historical character of the buildings prevents, in some cases, the total removal of architectural barriers, museums work to ensure access to their historical and artistic heritage by the widest possible public.
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CLOAKROOM
The wardrobe service is free of charge, included in the ticket price, and is self-managed.
For reasons of protection of the works of art, the staff may request that bulky bags, backpacks, umbrellas and other potentially harmful objects be left in the cloakroom.
Items left in the self-service wardrobe must be collected before the museums close.

BUGGIES
The use of a baby pram is admitted inside the museum.

AUDIOGUIDE
Available in English and Italian
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EDUCATIONAL AND GUIDED TOURS
A guided tour service is available in several languages, for a fee and by prior arrangement, with a choice of museum and/or exhibition route. For information and reservations: 060608 daily from 9.00 to 19.00
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ROOM ASSISTANCE
Room attendants provide visitors with information, also in English, on museum tours, services and events and monitor compliance with rules of behaviour. At museum sites, constant and direct supervision and control of the collections is ensured, also during exhibitions, concerts, conferences and other cultural activities.

BOOKSHOP
In addition to the museum guide, the bookshop offers a wide range of tourist, thematic and culinary guides. There are also publications on eighteenth- and nineteenth-century art, as well as catalogues of the main current exhibitions in Rome and Italy. Even children can find educational books on art and the city. Museum guides and catalogues can be purchased online.
The bookshops also offer a selection of objects inspired by the Museums' collections.
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CAFÉ BRASCHI by VIVI BISTROT
This café-bistro is a charming, lively oasis in the heart of the historic centre, an ideal interlude between an exhibition and a little shopping in the capital. Sitting at the tables in the hallway of the building, you can almost touch Bernini's splendid Fountain of the Four Rivers, one of the symbols of the Eternal City.
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SERVICE CHARTER
The Charter contains the basic principles, the description of the services provided by the Network, the list of the Museums with the main information (address, website, telephone, opening hours, ticket prices, services available at the museum, access for disabled people), the role of the Managing Company and the index matrix for the validation of the standards.
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PHOTO REPRODUCTION SERVICE
Instructions for granting permission for photographic reproductions of works of art in museums and collections of Roma Capitale.
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IT IS NOT PERMITTED INSIDE THE MUSEUM:
- take photographs with a flash or tripod. In the case of exhibitions it is not possible to take photographs;
- use video cameras;
- carry bulky bags or backpacks;
- enter with umbrellas;
- bring in pets, except for small dogs in carriers;
- consume food and drink;
- smoking.