Visitors service
ADMISSION AND TICKET COUNTERS
At the ticket counter you will find information in Italian and English about
- fares ok tickets and audioguides;
- information and MIC Card rates;
- categories of those admitted with reduced or free admission;
- access conditions;
- notification of any inefficiencies
ACCESSIBILITY
Although the historical character of the buildings prevents, in some cases, the total removal of architectural barriers, museums work to ensure access to their historical and artistic heritage by the widest possible public.
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CLOAKROOM
The wardrobe service is free of charge, included in the ticket price, and is self-managed.
For reasons of protection of the works of art, the staff may request that bulky bags, backpacks, umbrellas and other potentially harmful objects be left in the cloakroom.
Items left in the self-service wardrobe must be collected before the museums close.
BUGGIES
The use of a baby pram is admitted inside the museum.
EDUCATIONAL AND GUIDED TOURS
A guided tour service is available in several languages, for a fee and by prior arrangement, with a choice of museum and/or exhibition route. For information and reservations: 060608 daily from 9.00 to 19.00
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ROOM ASSISTANCE
Room attendants provide visitors with information, also in English, on museum tours, services and events and monitor compliance with rules of behaviour. At museum sites, constant and direct supervision and control of the collections is ensured, also during exhibitions, concerts, conferences and other cultural activities.
BOOKSHOP
In addition to the museum guide, the bookshop offers a wide range of tourist, thematic and culinary guides. There are also publications on eighteenth- and nineteenth-century art, as well as catalogues of the main current exhibitions in Rome and Italy. Even children can find educational books on art and the city. Museum guides and catalogues can be purchased online.
The bookshops also offer a selection of objects inspired by the Museums' collections.
During important exhibition performances, such as for example Klimt, Canova and Artemisia Gentileschi, a special sales point operates from 10.00 to 19.45, open only with the exhibition ticket
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CAFÉ BRASCHI by VIVI BISTROT
This café-bistro is a charming, lively oasis in the heart of the historic centre, an ideal interlude between an exhibition and a little shopping in the capital. Sitting at the tables in the hallway of the building, you can almost touch Bernini's splendid Fountain of the Four Rivers, one of the symbols of the Eternal City.
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PHOTO REPRODUCTION SERVICE
Instructions for granting permission for photographic reproductions of works of art in museums and collections of Roma Capitale.
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PHOTOGRAPHY AND VIDEO
It is permitted to take photos and videos of the works (excluding those on display in temporary exhibitions) for personal and studio use, without the use of tripods, selfie sticks or additional lights.
In case of photo and video shooting of a professional nature, for profit or for dissemination purposes, it is necessary to request permission from the Sovrintendenza Capitolina at the link www.comune.roma.it/web/it/scheda-servizi.page?contentId=INF92288&stem=auto_riprese_cine_e_foto
For info https://sovraintendenzaroma.it/servizi_al_cittadino/fotoriproduzioni_di_opere_d_arte_dei_musei
IT IS NOT PERMITTED INSIDE THE MUSEUM:
- carry bulky bags or backpacks;
- enter with umbrellas;
- bring in pets, except for small dogs in carriers;
- consume food and drink;
- smoking.